How to measure your SaaS churn rate and optimise your growth
SaaS (Software as a Service) providers are always looking for new ways to grow their businesses. One of the key metrics they focus...
How to create a subscription service that discourages churn
Tackling customer churn is a major challenge when it comes to running a subscription-based business. How do you encourage customers not to cancel...
Understanding current consumer trends, and how this is impacting subscriptions
Amidst all of the troubles of Covid-19 and the disruption that has occurred this year, including ever-increasing prices, the cost of living and...
15 stats that demonstrate the importance of customer retention
Many people focus on attracting new customers rather than retaining existing ones - because more is always better, right? But the data tells...
How to handle the early signs of churn
While keeping an existing customer is much easier than acquiring a new one, that doesn’t necessarily make customer retention an easy task. Since...
Tips to retain your subscribers
In a world with ever-shortening attention spans and an enormous, competitive market for subscription services, it can be difficult to keep your customers...
Retention Tactics
5 simple tactics to beat Subscribe & Save Churn
If you're in ecommerce, then you know how important it is to keep your customers happy and prevent them from churning. Subscribe &...
Boost growth with SaaS retention strategies that you can implement now
Client retention should be the first thing on your mind when you go to work in the morning and the last thing on...
B2B growth hacks: From acquisition to retention
You've probably heard the saying, "it's easier to keep a customer than acquire a new one." And that's true. But what if we...
Is your cancellation experience putting your business at risk?
In the early days of building digital businesses, designers turned to some unpleasant tactics to drive revenue and improve retention. Thankfully, the governing...