Retention strategy: How to develop data-driven growth ideas
Every business leader today understands the power of data when it comes to monitoring performance and devising new strategies. But using...
Subscription Insights
5 simple tactics to beat Subscribe & Save Churn
If you're in ecommerce, then you know how important it is to keep your customers happy and prevent them from churning....
From purchaser to subscriber: Subscription business growth
We've seen a rise in subscription-based businesses in the last ten years due to the digitalisation of media content, from music...
Customer retention: The key to revenue growth
Creating a killer product and identifying your target audience can kick off revenue growth in your company. But it's important to...
What is customer relationship management and how can it improve customer retention?
Customer retention is key to business success in this modern economy. One way to ensure you retain existing customers as you...
Embracing net dollars: A look at the importance of Net Dollar Retention
Net dollar retention (NDR) is a big deal in the SaaS industry and a key performance indicator for SaaS companies. Of...
Subscription trap legislation. The growth opportunity.
So... there's been an update to subscription trap legislation. Before we all panic and think it's the next Millennium bug (showing...
Boost growth with SaaS retention strategies that you can implement now
Client retention should be the first thing on your mind when you go to work in the morning and the last...
B2B growth hacks: From acquisition to retention
You've probably heard the saying, "it's easier to keep a customer than acquire a new one." And that's true. But what...
Is your cancellation experience putting your business at risk?
In the early days of building digital businesses, designers turned to some unpleasant tactics to drive revenue and improve retention. Thankfully,...