How to measure your SaaS churn rate and optimise your growth
SaaS (Software as a Service) providers are always looking for new ways to grow their businesses. One of the key metrics...
Churn Prevention
How to create a subscription service that discourages churn
Tackling customer churn is a major challenge when it comes to running a subscription-based business. How do you encourage customers not...
Tips to retain your subscribers
In a world with ever-shortening attention spans and an enormous, competitive market for subscription services, it can be difficult to keep...
3 ways B2B companies can improve customer retention and cultivate loyalty
Most, if not all, B2B companies have a customer acquisition system in place to help them attract new customers and grow...
How to use social media for customer retention
Over the past few years, social media has become a major platform for networking. Now, companies all around the world use...
The true impact of churn on your revenue
The importance of preventing and fighting churn for a SaaS business cannot be overstated. It is not enough to simply react...
How to reduce subscription churn: an expert guide
Subscription churn has always been one of the biggest challenges facing subscription-based businesses. Even if you have a great offering (software/product/service),...
Retention strategy: How to develop data-driven growth ideas
Every business leader today understands the power of data when it comes to monitoring performance and devising new strategies. But using...
Customer retention: The key to revenue growth
Creating a killer product and identifying your target audience can kick off revenue growth in your company. But it's important to...
What is customer relationship management and how can it improve customer retention?
Customer retention is key to business success in this modern economy. One way to ensure you retain existing customers as you...